Working at Gibraltar Road Nursing Home

Managers do not keep strong enough oversight, missing some notifications to regulators about abuse concerns and not doing quality checks regularly.

quality assurance systems to assess and monitor the service were not always being routinely used and CQC was not always being sent notifications as required.

Some care plans and risk checks are not up to date, like no records of blood pressure monitoring that was supposed to happen twice a week.

for one person, information about a health condition was not up to date and their care plan required that their blood pressure was being taken and recorded twice a week. We found no records of blood pressure monitoring.