Working at Germaina House
4-5 St Vincent Terrace, Redcar, TS10 1QL
Operated by Mrs A E Palmer
18 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Stable long-serving staff and positive culture, although basic activities without structure and standard training hold it back."
Safety & Risk
8/10
✓
People were protected from the risks of abuse and were safe living at the service. Accidents and incidents were regularly reviewed. Lessons were learned when things went wrong; Medicines were safely managed.
Staff Culture
8/10
✓
Staff spoke positively about the culture at the service. They felt able to speak up and said their contributions were recognised. 'The staff team are lovely. They are always here if I need them.'
Staffing Levels
8/10
✓
Many staff had been employed at the service for many years. There were enough suitably trained staff on duty at all times.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: New staff completed an induction. Staff received training to provide the right support to people.
Management
7/10
✓
Staff said the management team were flexible and this supported their well-being. A staff member said, 'The management team are always available.'
Programmes
4/10
!
Per 2019 comprehensive inspection: Activities were provided for people at the home. This included, games, reminiscence activities and painting people's nails. People also went out into the community.
Points to consider
Just basic activities like games, reminiscing, nail painting and outings, no coordinator or structured programme to vary the work.
Per 2019 comprehensive inspection: Activities were provided for people at the home. This included, games, reminiscence activities and painting people's nails. People also went out into the community.
Only standard training and induction, no specialist courses, funded qualifications or career development.
Per 2019 comprehensive inspection: New staff completed an induction. Staff received training to provide the right support to people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews