Working at Gerard Road
74-76 Gerard Road, Rotherham, S60 2PW
Operated by Heathcotes Care Limited
6 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff enjoy a good team culture and proactive safety, but unclear staff retention and basic training without specialist courses hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events.
Staff Culture
7/10
✓
Staff enjoyed working at the home and told us they were a good team.
Staffing Levels
6/10
✓
The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
Training & Dev
6/10
✓
The management team made sure staff received training, regular appraisals and support to maintain high-quality care.
Management
6/10
✓
The registered manager was supported by team leaders and an area manager. Communication between the team was good and inclusive.
Programmes
6/10
✓
Food themed nights took place such as Nigerian food night where colleagues cooked authentic Nigerian dishes for people to try. Also, a Greek night chosen by a person who wanted to try out some new recipes.
Points to consider
Staff numbers are okay with the right skills, but no details on low staff turnover or using few agency workers.
There were enough staff with the right skills, qualifications and experience.
Staff get basic training and check-ins, but no specialist courses or paid qualifications to build skills.
Staff had access to appropriate training and support. Staff told us they could ask for additional training they felt they needed.
Some themed food nights and outings add variety, but no activities coordinator or special therapy training for staff.
People were supported to access the community and take part in activities and events to suit their preferences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews