Working at Gerald House
4 Gerald Road, Prenton, CH43 2JX
Operated by Mrs K Shone
18 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Strong training and effective safety systems, but basic activities and just adequate staffing hold it back."
Safety & Risk
7/10
✓
Effective systems in place to protect people from abuse; risks to people and the environment were assessed and regularly reviewed; medicines were managed safely.
Staff Culture
6/10
✓
We observed a friendly, welcoming and inclusive culture within the home; staff received supervision and support.
Staffing Levels
5/10
!
There appeared to be sufficient number of staff on duty and this was supported in discussions with people and their relatives.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: seven staff had achieved their Diploma level 2 in Health and Social Care and three staff had achieved their level 3; robust supervision and appraisal system in place.
Management
6/10
✓
Registered manager in post; 'I've met the manager and she's easy to talk to and she listens to me.'
Programmes
4/10
!
Per 2018 comprehensive inspection: service provided planned activities; observed a lively session organised by staff playing people's favourite music and Christmas carols.
Points to consider
Just basic activities like music and carols run by staff, no coordinator or varied programme to make the job more interesting.
Per 2018 comprehensive inspection: observed a lively session that was organised by staff by playing people's favourite music and Christmas carols.
Staffing is enough to cover needs but nothing special, no info on stable team or easy workloads.
There appeared to be sufficient number of staff on duty and this was supported in discussions with people and their relatives.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews