Last updated: 9 February 2026
"Supportive management where staff feel valued and safe medicines practices stand out, but basic training and lack of staff retention details hold it back."
Medicines were managed safely and appropriately. Staff received training and their competency to administer medicines had been assessed and reviewed yearly.
Staff told us the management team was very supportive and they felt able to contribute their views and suggestions to them.
The provider ensured that there were enough staff on duty to ensure people's needs were met.
The providers training records showed staff received training in first aid, Mental Capacity Act, food hygiene, infection control and safeguarding.
People, relatives and staff were confident about approaching the registered manager if they needed to.
People were offered the opportunity to join in with a variety of planned activities both in and out of the home.
Staffing levels are enough to meet needs, but no details on low agency use or good staff retention to make workloads easy.
The provider ensured that there were enough staff on duty to ensure people's needs were met.
Only basic training like first aid and safeguarding, no specialist courses or funded qualifications for career growth.
The providers training records showed staff received training in first aid, Mental Capacity Act, food hygiene, infection control and safeguarding.
Some varied activities like trips and animal visits, but no dedicated coordinator or special programmes to make the job more creative.
People were offered the opportunity to join in with a variety of planned activities both in and out of the home.
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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