Working at George Mason Lodge

Staffing levels are enough to meet needs, but no details on low agency use or good staff retention to make workloads easy.

The provider ensured that there were enough staff on duty to ensure people's needs were met.

Only basic training like first aid and safeguarding, no specialist courses or funded qualifications for career growth.

The providers training records showed staff received training in first aid, Mental Capacity Act, food hygiene, infection control and safeguarding.

Some varied activities like trips and animal visits, but no dedicated coordinator or special programmes to make the job more creative.

People were offered the opportunity to join in with a variety of planned activities both in and out of the home.