Last updated: 9 February 2026
"Supportive managers and a positive inclusive culture, but limited activities with no coordinator and mostly routine care hold it back."
People were kept safe from avoidable harm because staff knew them well and understood how to protect them. Risks to people had been assessed and their safety monitored, with relatives confirming risks well managed.”
Staff said the service had an inclusive, open family atmosphere and they felt well-supported. One staff member told us, “This is a great place to work. Communication is very good. We are always kept informed.”
Staff rotas demonstrated there were sufficient numbers of staff to support people as needed and to fully meet their needs. Staff told us they felt staffing numbers were sufficient, with long-serving staff providing consistency.”
Staff completed specialised training on learning disabilities and autism. Records provided evidence that staff had regular 1-1 supervisions and annual appraisals, with encouragement for NVQ qualifications.”
Staff shared a consistent and positive view about the management team. One staff member told us, “I feel very well looked after and supported by the managers. They are always available to talk to and I feel comfortable approaching them with anything I am concerned about.”
Following the survey an action plan was put in place for areas to be addressed. That included having more flowers in the garden and garden games.”
No activities coordinator or specialist programmes, so the role is mostly routine personal care with basic garden games and occasional outings.
Following the survey an action plan was put in place for areas to be addressed. That included having more flowers in the garden and garden games.
AI Generated
Last inspected: May 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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