Last updated: 10 February 2026
"A family atmosphere and stable staffing with supportive management shine through, but basic activities and standard training hold it back."
People were protected from the risk of abuse... Staff had a good understanding of how to protect people from the risks of abuse. People's medicines were managed safely.
People told us there was a family atmosphere at the service... One member of staff said, 'Everyone (staff) is really nice to the residents it's like a big family.'
There was a low turnover of staff... People were supported by safe numbers of staff who had received appropriate training for their roles.
Staff received appropriate training to support the people they cared for. The training matrix showed the registered manager monitored staff's training needs and ensured their training was updated when required.
People and staff told us they found the registered manager approachable and supportive. There were opportunities for people to voice their views on the service and staff were supported with regular supervisions with the registered manager.
Staff arranged group activities for people such as going out for a walk or going out for meals. People were able to access the community either independently or with staff support.
No activities coordinator or special programmes, just basic group outings like walks and meals so most of the job is routine personal care.
Staff arranged group activities for people such as going out for a walk or going out for meals.
Only standard training that's monitored and updated, no specialist courses or funded qualifications for career growth.
The training matrix showed the registered manager monitored staff's training needs and ensured their training was updated when required. One member of staff told us they were encouraged to undertake one training module a month.
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp