Last updated: 9 February 2026
"Supportive management and enthusiastic staff create a positive culture with good safety, but basic activities and staffing pressures hold it back."
Per 2022 targeted inspection: We were assured that this service met good infection prevention. Per 2018: Staff had received training in safeguarding and were confident to raise concerns; medicines managed safely.
Per 2018 comprehensive inspection: Staff and management team spoke with enthusiasm about their roles, demonstrated an open and transparent approach.
Per 2022 targeted inspection: The provider told us they had measures in place to mitigate the risks associated with COVID related staff pressures, staffing issues had not affected service delivery. Per 2018: enough staff were available.
Per 2018 comprehensive inspection: All staff had completed an induction and completed mandatory training for their roles. Staff supervision took place regularly and also an annual appraisal.
Per 2018 comprehensive inspection: Staff said the manager was approachable and supportive. The registered manager had been in post since 2016.
Per 2018 comprehensive inspection: Activities available including Holy Communion, canal boat trip, visiting singers; people enjoyed them but had choice to join or not.
Only basic activities like church services, boat trips and singers, no regular programme or coordinator to make the role more interesting.
People told us that the enjoyed the activities available at the home. Comments from people included "I thoroughly enjoy Holy Communion", "I enjoyed the trip on the canal boat" and "The singers that visit are very good".
Staffing is adequate but with some COVID pressures that needed special measures, nothing about low agency use or stable team.
The provider told us they had measures in place to mitigate the risks associated with COVID related staff pressures, we were told that staffing issues had not affected service delivery.
Only standard mandatory training and basic supervision, no specialist courses or funded qualifications.
All staff had completed an induction and completed mandatory training for their roles. Staff supervision took place regularly and also an annual appraisal.
AI Generated
Last inspected: July 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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