Working at Generals Meadow
St. Clare Road, Deal, CT14 7PY
Operated by Generals Meadow Limited
19 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Approachble management and an open culture with strong safety practices shine, although basic group activities and standard training hold it back."
Safety & Risk
8/10
✓
Potential risks to people's health and welfare had been assessed and there was guidance in place for staff to mitigate the risk. Medicines were managed safely, and people received their medicines as prescribed. Accidents and incidents had been recorded and analysed... action had been taken to reduce the risk of them happening again.
Staff Culture
7/10
✓
There was an open and transparent culture within the service. Staff told us, they felt listened to and their ideas were considered.
Staffing Levels
6/10
✓
Staff told us there was enough staff and they worked well as a team and knew how people wanted to be supported.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received training appropriate to their role. Training was a mixture of online and face to face when appropriate. Topics covered safeguarding, obtaining consent and person centred approaches. Staff received training in health conditions such as diabetes and dementia.
Management
7/10
✓
People, relatives and staff told us the management team were approachable and they were comfortable to raise any concerns they may have.
Programmes
5/10
!
Per 2019 comprehensive inspection: People were encouraged to take part in activities they enjoyed. People told us how much they enjoyed playing Whist. They were joined by a local Whist group weekly... bead work, baking, bingo and pampering. The service also had entertainment from outside performers... People went out for trips.
Points to consider
Only basic group activities like bingo, whist, and baking mentioned, no specialist programmes or creative approaches to make the job more varied and fun.
Per 2019 comprehensive inspection: People told us how much they enjoyed playing Whist... bead work, baking, bingo and pampering... entertainment from outside performers... trips to the local town.
Only standard training like safeguarding and dementia courses, no specialist training or funded qualifications for career growth.
Per 2019 comprehensive inspection: Staff received training appropriate to their role... Topics covered safeguarding... Staff received training in health conditions such as diabetes and dementia.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews