Working at Gaywood Street
24 Gaywood Street, London, SE1 6HG
Operated by PLUS (Providence Linc United Services)
5 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"An open-door policy from the manager and staff feeling respected, but fire safety issues not fixed promptly and limited activities hold it back."
Safety & Risk
4/10
!
Risk safety assessment and monitoring was not always safely managed. We saw the provider had not taken action to rectify identified issues following a fire risk assessment check carried out in April 2023.
Staff Culture
6/10
✓
Care workers said they felt respected by the registered manager. They felt they would be able to raise concerns if needed and these would be listened to and addressed.
Staffing Levels
5/10
!
The service had enough staff, including for 2 to 1 support, for all people to attend appointments, and take part in scheduled daily activities as required.
Training & Dev
6/10
✓
Care workers received adequate training to support people with their care needs. They also had to complete job shadowing during their induction before they were able to provide care for people.
Management
7/10
✓
The registered manager had an open-door policy. People, relatives and care workers were able to contact the registered manager with their concerns as required throughout the day.
Programmes
5/10
!
The home had a sensory room for people to use. Care workers were aware of people's favourite piece of equipment they liked to use in the room.
Points to consider
Fire safety issues from a check in April were not fixed until the inspection
the provider had not taken action to rectify identified issues following a fire risk assessment check carried out in April 2023
Some staff files missed proof they could legally work in the UK, fixed on the spot
we saw 2 files with incomplete right to work in the United Kingdom checks. This was discussed at the inspection and the information was gathered and files were updated
No dedicated activities coordinator or special programmes, just a sensory room and community outings
The home had a sensory room for people to use. People were supported to pursue their interests in the community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews