Working at Gayton House

Staff demonstrated a good awareness of their roles and responsibilities regarding how to protect people from harm or abuse. People's medicines were administered and managed safely.

Staff described how they were encouraged to make suggestions and put forward ideas. One staff member told us, 'During the last staff meeting we were able to make suggestions about how to improve the work we do with the residents.'

Staff told us that they felt supported and received appropriate training and supervisions to enable them to fulfil their roles. A member of staff told us, 'The training is good and quite easy to access.'

The home was well run. There was a new manager in post who had a good oversight of the service and was experienced in their role. The staff team were positive about the new manager's input and keen to develop the service further for the benefit of people in the home.

There were regular planned group activities throughout the week. People accessed local day services and had enrolled in attending college in September 2019. Outings and trips included going to the local town centre, walk in the park, go out for lunch or dinner and go to the local shop.