Working at Gate Lodge
1 Upper Woodcote Village, Purley, CR8 3HE
Operated by Mr & Mrs P Chellun
21 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff receive thorough training and people are kept safe, with a supportive culture, but no registered manager in post."
Safety & Risk
7/10
✓
People were kept safe with staff trained in safeguarding, risks assessed in care plans and medicines managed safely with competencies checked.
Staff Culture
6/10
✓
Staff members told us they felt well supported by the manager who had an open-door policy and encouraged staff to seek support where needed.
Staffing Levels
5/10
!
We checked staff rotas and they showed there were appropriate numbers of staff on duty to meet people's needs.
Training & Dev
7/10
✓
Staff received a wide range of training to ensure they had the skills and knowledge to support people safely including dementia, safeguarding, medicines and infection control.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. The service had a new manager who is in the process of registering with the Care Quality Commission.
Programmes
6/10
✓
An activities coordinator was in post with a plan of varied activities including flower arranging, planting flowers and vegetables and Christmas events.
Points to consider
No permanent manager in post, the new one is still in the process of registering.
At the time of our inspection there was not a registered manager in post. The service had a new manager who is in the process of registering with the Care Quality Commission.
Staffing is adequate but nothing special, no details on low agency use or long-serving stable team.
We checked staff rotas and they showed there were appropriate numbers of staff on duty to meet people's needs.
Activities have a coordinator and variety like flower arranging and gardening, but no specialist programmes or innovations.
An activities coordinator was in post. They discussed with people what activities they would like to do... people were involved in flower arranging... planting and growing flowers and vegetables.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews