Working at Gate Cottage Rest Home

There were safe systems in place to protect people from harm or abuse. Risks to people were assessed and managed. Incidents and accidents were monitored and lessons were learned to prevent further occurrences.

One staff member said, 'The managers are always available and work alongside us. It is a lovely place to work.' Staff described being able to raise any ideas at staff meetings or during supervision, and felt that their views were valued.

Records confirmed that staff levels were consistently maintained at the home. Staff told us that agency workers were not used, one staff member said, 'We are good at helping each other out, if someone is not well we cover for each other.'

Staff were clear about their roles and spoke highly of the management of the home. One staff member said, 'It is a lovely place to work, the manager works alongside us and sorts out any issues that come up.'