Working at Garside House Nursing Home

There were systems in place to ensure people's medicines were managed safely... Staff had a good understanding of their responsibilities [safeguarding], completed safeguarding training... Risks to people's health were assessed... and reviewed on a regular basis.

There were enough staff to meet people's needs. Staffing levels were assessed on a monthly basis and rotas were regularly reviewed to ensure there were sufficient numbers of staff across the home.

Staff had further support via supervision... Staff were positive about their training and supervision... specialist training related to people's conditions. This included pressure sore awareness, end of life care, catheterisation and how to use an anti-choking device.

People and their relatives were positive about the management of the service and highlighted the improvements that had been made in the last year. Relatives and staff told us the positive impact this had on the culture and environment in the home.