Last updated: 10 February 2026
"Staff praise the friendly culture and improved management, but no activities coordinator means minimal one-to-one engagement."
There were systems in place to ensure people's medicines were managed safely... Staff had a good understanding of their responsibilities [safeguarding], completed safeguarding training... Risks to people's health were assessed... and reviewed on a regular basis.
We received positive feedback from staff about the improvements... Comments included, 'Garside House is a great place to work and there is a good work ethic with a friendly environment' and 'It's a very good work culture since I've been working here.'
There were enough staff to meet people's needs. Staffing levels were assessed on a monthly basis and rotas were regularly reviewed to ensure there were sufficient numbers of staff across the home.
Staff had further support via supervision... Staff were positive about their training and supervision... specialist training related to people's conditions. This included pressure sore awareness, end of life care, catheterisation and how to use an anti-choking device.
People and their relatives were positive about the management of the service and highlighted the improvements that had been made in the last year. Relatives and staff told us the positive impact this had on the culture and environment in the home.
At the time of the inspection, the home did not have an activities coordinator... We observed minimal one to one activities due to this and at present, was being carried out by the care staff when time allowed.
No activities coordinator right now, so mostly routine personal care with minimal chats when staff have spare time.
At the time of the inspection, the home did not have an activities coordinator... We observed minimal one to one activities due to this and at present, was being carried out by the care staff when time allowed.
Staffing is adequate to meet needs but they are still recruiting more as more residents move in.
The registered manager told us staffing levels matched current needs but were continually recruiting for when occupancy levels increased.
AI Generated
Last inspected: October 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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