Working at Garmsway
Garmsway, Goole, DN14 0HY
Operated by Heathcotes Care Limited
6 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Staff feel supported by management and receive good training, but occasional short-staffing covered by sharing from other homes and no dedicated activities coordinator are drawbacks."
Safety & Risk
8/10
✓
2022 IPC inspection: We were assured that the provider was using PPE effectively and safely, making sure infection outbreaks can be effectively prevented or managed, and the provider's infection prevention and control policy was up to date. Per 2019: Effective safeguarding systems... Detailed risk assessments... medicines managed safely.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff spoke positively about the service and told us they felt supported by the management team. 'Staff felt supported and valued by them.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: Appropriate numbers of staff were on shift to ensure people's needs were consistently met. One member of staff advised, 'Occasionally we have been short staffed. We pull together as a team, we don't use agency as we share staff from other homes...'
Training & Dev
8/10
✓
Per 2019 comprehensive inspection: Staff completed a comprehensive induction and training package... One member of staff felt their training was 'spot on' and said 'It's pretty good to be fair, some of the best training I've had... enrolled for autism, epilepsy and dementia training.'
Management
8/10
✓
Per 2019 comprehensive inspection: Staff spoke positively about the service and told us they felt supported by the management team. One staff member told us, '[Name of manager] is brilliant, one of the best managers I've had. Very supportive...'
Programmes
6/10
✓
Per 2019 comprehensive inspection: People enjoyed a range of activities and followed their hobbies and interests... offered opportunities to gain new skills and explore work... access community-based groups and consider work experience placements.
Points to consider
Staff numbers are usually enough but sometimes short-staffed, covered by sharing staff from other homes run by the same company.
Per 2019 comprehensive inspection: 'Occasionally we have been short staffed. We pull together as a team, we don't use agency as we share staff from other homes (owned by the provider) when needed. This works out well and keeps consistency for people.'
Varied activities like outings, community groups and hobbies, but no dedicated activities coordinator or specialist programmes mentioned.
Per 2019 comprehensive inspection: 'People enjoyed a range of activities and followed their hobbies and interests. Staff took time to understand things that were important to people such as, supporting them to build and maintain friendships and family relations.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews