Last updated: 10 February 2026
"Staff praised their approachable manager and positive culture with good training and morale, although staffing lacks comments on light workloads or a long-standing team."
Staff trained to recognise and report abuse, confident concerns acted on. Risks well managed, medicines safe, incidents recorded and evaluated for trends.
Staff morale was good. 'We have a really good team.' Staff were positive about the service and their contribution.
There were sufficient numbers of staff deployed to meet people's needs. Rotas showed consistent staffing by a dedicated team of support staff.
Staff received regular training, supervision and an annual appraisal to support their learning and development. They were supported to undertake nationally recognised qualifications.
Staff described the registered manager as approachable and supportive. There was a positive culture and ethos at the service which was driven by the registered manager.
People supported to participate in horse riding, swimming, theatre, pantomime, pubs, restaurants, '[Service's] Got Talent', baking competitions, Olympic games and community events.
Staff numbers are enough for safe care with steady rotas, but no comments from staff about light workloads or a long-standing team.
There were enough staff to make sure people had the care and support they needed. Rotas we looked at showed us that staffing was consistent, and overall people were given care and support by a dedicated team of support staff.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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