Working at Gardens Neurological Centre
High Wych Road, Sawbridgeworth, CM21 0HH
Operated by Elysium Healthcare No.2 Limited
52 bedsNursing homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Excellent activities and a proactive safety culture, but no registered manager yet and some staff feeling overstretched."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Risk assessments... were detailed, under frequent review.
Staff Culture
6/10
✓
There was an open and transparent culture at the service. The provider acknowledged that recent changes at the service had been challenging for staff at times.
Staffing Levels
5/10
!
Feedback received from staff was mixed. Some staff told us that they did not feel there were enough staff on duty... whilst others told us there was... staffing levels were sufficient.
Training & Dev
6/10
✓
Systems were in place to ensure staff received the training, support and supervision needed for their roles. Records we reviewed confirmed this.
Management
2/10
✕
The service did not have a registered manager in post at the time of the assessment, however one had been appointed, and they were due to commence their role shortly.
Programmes
6/10
✓
People were provided with a range of therapeutic activities... The activity team is excellent, something every day to do... weekend box.
Points to consider
No permanent manager on site right now, even though one starts soon and company oversight has been in place.
The service did not have a registered manager in post at the time of the assessment, however one had been appointed, and they were due to commence their role shortly.
Some staff say they are stretched thin, looking after about 4 people between 2 with no break all shift.
another member of staff told us, “We are allocated people, about 4 between 2 staff. They keep telling us we are over numbers, but we are finding it hard. I do not stop for my whole shift.”
Recent building closure and staffing changes have been unsettling and challenging for the team.
All staff we spoke with confirmed that recent changes to management, processes and oversight had been challenging at times and the consultation was unsettling for them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews