Working at Garden Lodge Care Home

Staffing is adequate with enough staff to meet needs, but no mention of low agency use or strong staff retention.

We observed there were enough staff on duty to make sure people's needs were met, most relatives told us there was enough staff.

Only standard training and induction with some additional sessions, no specialist courses or funded qualifications.

Staff were supervised, trained and inducted in accordance with the providers policies and procedures. A recent audit had identified that more face to face training was needed and this was arranged for staff.

Varied activities like cooking, events and photobooks supported by staff, but no dedicated activities coordinator or specialist programmes.

Staff willingly supported events within the home, such as social media videos, competitions and making and sharing photobooks around the home to capture important moments.