Working at Garden Lodge

People and relatives spoke positively about the management team and staff in general. A relative said, "We're well informed and communication is good."

The numbers and skills of staff matched the needs of people using the service.

People were supported by staff who had received relevant and good quality training in evidence-based practice. This included training in... positive behaviour support, human rights and all restrictive interventions.

Management were visible in the service, approachable and took a genuine interest in what people, staff, family, advocates and other professionals had to say.