Last updated: 10 February 2026
"Visible approachable management and strong safeguarding, but basic activities without specialist programmes and no evidence of stable staffing."
Safeguarding records were detailed, and referrals had been made appropriately. Staff followed effective processes to... administer, record and store medicines safely.
People and relatives spoke positively about the management team and staff in general. A relative said, "We're well informed and communication is good."
The numbers and skills of staff matched the needs of people using the service.
People were supported by staff who had received relevant and good quality training in evidence-based practice. This included training in... positive behaviour support, human rights and all restrictive interventions.
Management were visible in the service, approachable and took a genuine interest in what people, staff, family, advocates and other professionals had to say.
Per 2020 comprehensive inspection: People were able to take part in a wide range of activities... This included walks, visiting local cafes and shops and going swimming.
Only basic outings like walks, cafe visits and swimming, no activities coordinator or specialist programmes to make the role more interesting.
Per 2020 comprehensive inspection: walks, visiting local cafes and shops and going swimming.
Staff numbers meet needs but no details on low agency use or stable team to ensure manageable workloads every day.
The numbers and skills of staff matched the needs of people using the service.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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