Last updated: 10 February 2026
"Strong safety and enough staff with a positive culture, but no permanent manager yet and only basic activities."
People were safeguarded from abuse. Risks to individuals and the environment were well managed. The provider learned from accidents and incidents to mitigate future risks. Medicines were safely managed.
A relative told us, 'Generally we are happy... the atmosphere is good, the carers make it like they are all family.' The manager and staff promoted a positive culture in the home.
There were enough staff to meet people's needs safely. Comments from people and relatives included, 'There are always plenty of staff about'
Per 2019 comprehensive inspection: Staff received training including any specialist training to ensure people were supported safely... Staff completed an induction programme... received supervision and appraisal.
The registered manager left the service in March 2021 but had yet to cancel their registration with the Commission. The provider has recruited a new manager who is currently being supported by a registered manager from another home, a deputy manager and regional management. They had commenced the registration process at the time of the inspection.
Per 2019 comprehensive inspection: People had access to a range of activities... coffee morning each week, music and old photographs... choir... games and bingo... bus trips and to the shops... church services.
No permanent manager in post yet, new one still going through registration and getting support from another home's manager, deputy and regional team.
The registered manager left the service in March 2021 but had yet to cancel their registration with the Commission. The provider has recruited a new manager who is currently being supported by a registered manager from another home, a deputy manager and regional management. They had commenced the registration process at the time of the inspection.
Only basic activities like bingo, music, choir, games and trips, nothing special or innovative to vary the workday.
Per 2019 comprehensive inspection: People had access to a range of activities along with entertainment and external trips. One person told us, 'There's a coffee morning each week, music and old photographs.' Another person said, 'There's a choir that comes and I go out to church' and 'We play games and bingo.'
Only standard training like induction, supervision and some specialist topics, no funded qualifications or career development.
Per 2019 comprehensive inspection: Staff received training including any specialist training... Staff completed an induction programme at the start of their employment... Staff received supervision and appraisal.
AI Generated
Last inspected: September 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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