Working at Garden Hill Care Centre

No permanent manager in post yet, new one still going through registration and getting support from another home's manager, deputy and regional team.

The registered manager left the service in March 2021 but had yet to cancel their registration with the Commission. The provider has recruited a new manager who is currently being supported by a registered manager from another home, a deputy manager and regional management. They had commenced the registration process at the time of the inspection.

Only basic activities like bingo, music, choir, games and trips, nothing special or innovative to vary the workday.

Per 2019 comprehensive inspection: People had access to a range of activities along with entertainment and external trips. One person told us, 'There's a coffee morning each week, music and old photographs.' Another person said, 'There's a choir that comes and I go out to church' and 'We play games and bingo.'

Only standard training like induction, supervision and some specialist topics, no funded qualifications or career development.

Per 2019 comprehensive inspection: Staff received training including any specialist training... Staff completed an induction programme at the start of their employment... Staff received supervision and appraisal.