Last updated: 10 February 2026
"Supportive management, positive culture and stable long-term staff, although training lacks specialist courses and activities need a dedicated coordinator."
People told us they felt safe. Staff had completed safeguarding training and knew how to report any concerns. Medicines were stored and managed safely. Accidents or incidents were minimal.
All staff we spoke with told us how they liked working at the service and felt involved and valued. There was a positive, open culture at the service.
Staff told us there were enough staff on duty and our observations confirmed they were able to meet people's needs and spend meaningful time with people. Many staff had worked with the people living at the service for a long time.
Staff spoke positively of the induction process and received training in a range of topics to ensure they could meet people's needs. We saw records of staff training were monitored so refresher training could be booked when required.
Staff spoke highly of the registered manager and their dedication to people and staff. Staff were positive about the support they received from the registered manager. They told us that they found them supportive and approachable.
People had individualised activity programmes. People were supported to lead an active life, going out most days if they wanted to. People's interests were recorded in their individual care plans.
Training is standard with induction, supervisions, and refreshers, but no specialist courses or funded qualifications for career growth.
Staff spoke positively of the induction process and received training in a range of topics to ensure they could meet people's needs. We saw records of staff training were monitored so refresher training could be booked when required.
Activities are individualised plans with outings and interests followed, but no dedicated coordinator or special programmes to vary the workday.
People had individualised activity programmes. People were supported to lead an active life, going out most days if they wanted to.
AI Generated
Last inspected: June 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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