Last updated: 9 February 2026
"Approachable management, strong safety and supportive staff culture stand out, although adequate staffing without a stable team and basic training hold it back."
Staff had a good understanding of what to do to make sure people were protected from harm or abuse. Risks in relation to people's care and support had been assessed and were managed effectively. Regular audits of medication administration took place.
Staff told us, 'It's a lovely home and all the staff are so supportive. I would definitely recommend the home.' 'They [management team] really look after all the staff here,' 'The support I get from the registered manager is amazing'
Staffing levels were appropriate to meet the needs of people who used the service. Staffing levels were determined by the number of people receiving care and support and their assessed needs.
Staff received an induction, ongoing training, and regular opportunities to discuss their work, training, and development needs. A staff member said, 'The training is good and there's plenty of it.'
People and staff told us the registered manager and the management team made themselves available and assisted them daily. They went onto say how they were approachable and listened when they had any concerns or complaints.
People had access to a range of activities. Activities were both communal and on a one to one basis to ensure people were engaged in activities which were meaningful to them.
Staffing is sufficient to meet needs but nothing special, with no details on low agency use or stable long-term team.
Staffing levels were appropriate to meet the needs of people who used the service.
Training covers induction and ongoing needs like dementia care but no funded specialist courses or career paths.
Staff received an induction, ongoing training, and regular opportunities to discuss their work, training, and development needs.
There is a range of communal and one-to-one activities plus community outings but no dedicated coordinator or special programmes.
People had access to a range of activities. Activities were both communal and on a one to one basis... attends a local community club across the road.
AI Generated
Last inspected: July 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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