Last updated: 9 February 2026
"A friendly team and enough consistent staff, but gaps in specialist training and no registered manager hold it back."
People who became upset or distressed were not having their distress analysed to identify key triggers. Positive behaviour support plans lacked information to demonstrate a proactive approach.
Staff echoed comments from relatives, 'It is such a lovely place to work. It is relaxed and the staff get on' and, 'We run as a team. It works very well.'
People were supported by enough staff to meet their needs and keep them safe. Comments included, 'There is enough staff. They do use agency staff but now the staff are very consistent'
Staff lacked specialist training in people's specific needs or conditions. For example, staff had not received training in mental health conditions and in-depth autism training.
At the time of our inspection there was not a registered manager in post. The current manager was going through the registration process with CQC.
People were supported to spend their time where they liked within the home. Others were regularly accessing the educational facility on site and the local community.
Only basic training with gaps in specialist skills for autism, mental health, and behaviour support.
Staff lacked specialist training in people's specific needs or conditions. For example, staff had not received training in mental health conditions and in-depth autism training.
No permanent manager in post at the inspection with inconsistent oversight and audits.
At the time of our inspection there was not a registered manager in post. The current manager was going through the registration process with CQC.
Weak plans for handling risks when people get upset or distressed.
People who became upset or distressed were not having their distress analysed to identify key triggers. Positive behaviour support plans lacked information.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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