Working at Gallaudet Home
Poolemead Centre, Bath, BA2 1RN
Operated by Achieve Together Limited
8 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.8/10
Key Finding
"A friendly team and enough consistent staff, but gaps in specialist training and no registered manager hold it back."
Safety & Risk
4/10
!
People who became upset or distressed were not having their distress analysed to identify key triggers. Positive behaviour support plans lacked information to demonstrate a proactive approach.
Staff Culture
6/10
✓
Staff echoed comments from relatives, 'It is such a lovely place to work. It is relaxed and the staff get on' and, 'We run as a team. It works very well.'
Staffing Levels
6/10
✓
People were supported by enough staff to meet their needs and keep them safe. Comments included, 'There is enough staff. They do use agency staff but now the staff are very consistent'
Training & Dev
3/10
✕
Staff lacked specialist training in people's specific needs or conditions. For example, staff had not received training in mental health conditions and in-depth autism training.
Management
4/10
!
At the time of our inspection there was not a registered manager in post. The current manager was going through the registration process with CQC.
Programmes
4/10
!
People were supported to spend their time where they liked within the home. Others were regularly accessing the educational facility on site and the local community.
Points to consider
Only basic training with gaps in specialist skills for autism, mental health, and behaviour support.
Staff lacked specialist training in people's specific needs or conditions. For example, staff had not received training in mental health conditions and in-depth autism training.
No permanent manager in post at the inspection with inconsistent oversight and audits.
At the time of our inspection there was not a registered manager in post. The current manager was going through the registration process with CQC.
Weak plans for handling risks when people get upset or distressed.
People who became upset or distressed were not having their distress analysed to identify key triggers. Positive behaviour support plans lacked information.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews