Working at Gabriel House
47 Alness Road, Manchester, M16 8HL
Operated by Rhombus Care Group Limited
5 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Staff feel supported with good training, but unsafe recruitment, delayed safeguarding reports and weak oversight need attention."
Safety & Risk
4/10
!
Some safeguarding concerns had not been reported in a timely manner to the local authority or the CQC although new manager was improving this and medicines mostly safe but topical creams not always recorded accurately.
Staff Culture
6/10
✓
Staff told us they knew how to raise concerns and felt that management would take the concerns seriously.
Staffing Levels
4/10
!
A small number of agency staff were used to cover staff vacancies however following recruitment this had reduced but recruitment was not always safe with gaps in employment history and missing references.
Training & Dev
6/10
✓
Staff had completed all mandatory training except for 6 staff missing physical intervention training which was being completed during the inspection and new induction processes introduced.
Management
4/10
!
The service had a new registered manager who was making improvements in this area but systems had not picked up on issues identified during inspection.
Programmes
4/10
!
People accessed the community including opportunities to eat away from the home and one person said 'A good day is going out on activities. Last week I went to Blackpool.'
Points to consider
Recruitment checks are not always thorough with missing references and gaps in work history for some staff.
Recruitment at the service was not always safe. While most checks were completed some gaps in employment were not explored... One individual did not have references from a previous employer.
New manager is making changes but oversight and quality checks missed some problems found in the inspection.
The quality assurance systems did not provide full oversight of the service. Audits had not highlighted some of the areas we found on inspection.
Some safeguarding alerts were not reported quickly enough to the local authority or regulator.
We found some safeguarding's had not been reported in a timely manner to the local authority or the CQC.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews