Last updated: 9 February 2026
"Supportive management, stable staffing and a happy team culture, although activities lack a dedicated coordinator so staff mix care with trips and entertainment."
Per 2021 targeted inspection: Assured on preventing infections, PPE use, testing, shielding, hygiene practices, managing outbreaks. Per 2019: 'Protected from abuse... risks assessed... safe medicines processes... incidents monitored and analysed'.
Per 2019 comprehensive inspection: Staff told us 'We are a close team... happy which benefits the people'. 'This is a good place to work. We are a stable staff team and happy'. 'Open culture... commitment to person centred care'.
Per 2019 comprehensive inspection: 'There continued to be enough staff to meet people's needs. People received care and support from a long serving, stable staff team with no staffing vacancies'.
Per 2019 comprehensive inspection: 'Staff were positive about the training... provided both on-line and face to face... e.g. autism awareness, epilepsy... regular one to one... annual appraisal'.
Per 2019 comprehensive inspection: 'The registered manager had a visible daily presence... led very much by example... open and transparent'. Staff said 'The manager is very good... supportive and approachable. Communication is good'.
Per 2019 comprehensive inspection: 'People supported to wide range of activities... day services, shopping, holidays, entertainment and exercise classes... entertainers... concerts, shopping... minibus to seaside, gardens, local events'.
No activities coordinator or specialist programmes like pet therapy, so the job mixes personal care with trips, shopping and entertainers.
People were supported to take part in a wide range of activities they were interested in such as day services, shopping, holidays and access to entertainment and exercise classes. (Per 2019 comprehensive inspection)
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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