Last updated: 10 February 2026
"Positive culture and enough staffing support a good working environment, but no registered manager yet creates leadership uncertainty."
Systems were in place to protect people from the risk of abuse... Medicines were managed in a safe way... Risk assessments had been carried out... For 1 person... the risk assessment was not comprehensive [but revised on the day].
People and staff told us there was an open and positive culture at the service. Staff told us there was a good working environment with good teamwork, and they spoke positively about the manager... '[Manager] is always on top of things... open door policy'.
There were enough staff working at the service to meet people's needs... Most staff told us there were enough staff on duty and that they had time to carry out their duties. We observed staff to be unhurried.
Per 2019 comprehensive inspection: Staff had completed required training to perform their roles effectively... Records showed staff completed a programme of training considered mandatory by the provider and refresher courses.
At the time of our inspection there was not a registered manager in post. A manager had been appointed, and they told us they were about to commence the process of applying for registration with CQC.
Per 2019 comprehensive inspection: The service had a member of staff who co-ordinated activities... variety of events... seated exercises, bingo and play your cards right... one to one activities.
No registered manager in post yet, so leadership stability is uncertain.
At the time of our inspection there was not a registered manager in post. A manager had been appointed, and they told us they were about to commence the process of applying for registration with CQC.
Only standard mandatory training, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Records showed staff completed a programme of training considered mandatory by the provider and refresher courses to effectively perform their role.
Activities programme is regular with variety but no distinctive specialist approaches or innovations.
Per 2019 comprehensive inspection: The service had a member of staff who co-ordinated activities with the support of other staff members and a volunteer... seated exercises, bingo... one to one activities.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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