Last updated: 10 February 2026
"Strong leadership, supportive culture and safe practices, but staff feel under pressure at busy times and training is only basic."
People were protected from potential abuse by staff who had received training and were confident in raising concerns; medicines were managed and stored safely.
Regular staff meetings and daily handovers took place to ensure important information was shared, staff told us they felt supported and valued.
Staff were employed in sufficient numbers to meet people's needs. However, some staff told us they felt under pressure at certain times of the day.
Staff confirmed they had received training in the safe administration of medicines and were having their competency assessed; staff had attended safeguarding training.
Relatives, staff and healthcare professionals had confidence in the registered manager and told us the service was well led.
Staff numbers are enough to keep people safe but care staff feel under pressure at busy times and it affects their rest days while they recruit more.
some staff told us they felt under pressure at certain times of the day and this also impacted on their time/days off. [...] the registered manager [...] were in the process of recruiting.
Only standard training like safeguarding and medication handling is covered, no mention of specialist courses or qualifications funded for staff.
Staff confirmed they had attended safeguarding training and demonstrated a good awareness [...] Staff confirmed they had received training in the safe administration of medicines
AI Generated
Last inspected: September 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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