Working at Fulford Care & Nursing Home
East Street, Littlehampton, BN17 6AJ
Operated by Fulford Care Home Limited
74 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Stable leadership and greatly improved staff morale, although inconsistent staffing from sickness and delays in mental capacity paperwork are concerns."
Safety & Risk
6/10
✓
Where people required applications to be made in their best interests under the Mental Capacity Act 2005, these had not always been made in a timely way. The registered manager addressed this concern immediately.”
Staff Culture
8/10
✓
Leadership was now stable and staff told us morale had greatly increased. Managers and staff created a culture to support the delivery of high-quality care... Staff told us there had been improvements to culture since our last inspection.”
Staffing Levels
5/10
!
Although they spoke highly of staff, people gave mixed feedback about staffing levels... Staff also provided mixed feedback about the staffing levels, staff said shortness was due to unexpected absenteeism.”
Training & Dev
6/10
✓
Staff felt supported in their roles and received supervision and regular training. Some staff took on a ‘champion role’ which meant they trained in areas of interest. The champions would cascade their knowledge to other staff.”
Management
7/10
✓
Staff told us, “Now, I can’t complaint at all, I’m the happiest I have ever been. Lots of improvements, fantastic new manager. They listen to us and our opinions, if they can adapt things they will.”
Programmes
6/10
✓
The registered manager told us about the plans for the garden... We have a gardening club every week... At Christmas, a local school came in and sang carols, we have a local drama group who did a pantomime... linked with the local primary school.”
Points to consider
Staffing is adequate but residents and staff say it feels short some days due to sickness and limited agency cover.
A staff member told us, “Some days short, some days over, we do the best we can. Agincare have never been great at bank staff but they are working on this. Absences have decreased over the recent times but we still do have them.”
Delays in mental capacity paperwork meant some people were not legally covered for restrictions on their freedom, though fixed straight away.
Prior to our assessment, the registered manager had recognised that some people had not been assessed under the MCA for a DoLS application, they had planned to make applications for these people but had not prioritised this... We discussed the delay in applications with the registered manager who addressed the concern immediately.”
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews