Working at Fryers House - Care Home with Nursing Physical Disabilities

The service was in breach of legal regulations in relation to people’s safe care and treatment, including how medicines were managed, staffing and recruitment... Systems and processes to manage medicines safely were not effective... Safeguarding systems and processes were not reliably effective.

The provider had failed to complete all required pre-employment checks for some staff... Feedback from staff indicated that not all felt adequately inducted... too many new staff; they need inducting and support.

There was insufficient evidence of robust induction processes, competency assessments, regular supervision, and role-specific training... Last time I had it (supervision) was over a year ago.

Leadership instability had impacted the service, resulting in inconsistent oversight and weakened risk management.

People did not always receive person-centred care and had limited access to meaningful activities... I don’t get out much... People haven’t been going out much... They are not giving her any activities.