Working at Froome Bank
Tower Hill, Bromyard, HR7 4DF
Operated by Shaw Healthcare Limited
18 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Supportive hands-on management and strong safety systems, but adequate staffing without retention details and basic training hold it back."
Safety & Risk
8/10
✓
The registered manager and provider had put systems in place to review any untoward incidents, take any learning from these and reduce risk to people further.
Staff Culture
7/10
✓
The provider's representative told us this was achieved through a 'Whole team approach' to providing good care.
Staffing Levels
6/10
✓
People told us there was enough staff to meet their care needs and staff knew how to support them.
Training & Dev
6/10
✓
Staff had received the training required to meet the needs of people living at the home.
Management
8/10
✓
Staff told us '[Registered manager's name] does some shifts with us, and always give us feedback on what we have done.'
Programmes
6/10
✓
Staff supported people to enjoy trips to local garden centres, and visits from singers and were supported to maintain their links with the local community.
Points to consider
Staffing is adequate with enough staff on duty, but no details on agency use or staff retention to show it's better than average.
People told us there was enough staff to meet their care needs and staff knew how to support them.
Only standard training to meet basic needs, no mention of specialist courses or funded qualifications.
Staff had received the training required to meet the needs of people living at the home.
Activities include trips and bingo with a coordinator, but some residents want more and it's under review.
Two people told us there were occasions where they would like more support to do things they enjoyed... the amount of support people received with activities was being reviewed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews