Working at Fritham Lodge
36 Shirley Park Road, Southampton, SO16 4FU
Operated by Community Homes of Intensive Care and Education Limited
13 bedsResidential homes
Workplace Score
8.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 8.1/10
Key Finding
"Staff feel supported with excellent morale and residents enjoy a wide range of activities, although staffing lacks details on long-term retention."
Safety & Risk
8/10
✓
The provider had arrangements in place to protect people from risks to their safety and welfare... Processes were in place to make sure medicines were administered and stored safely... Staff learned lessons when things went wrong.
Staff Culture
9/10
✓
Staff morale was excellent. Staff members told us they enjoyed working at the home, felt supported by the management... Staff had become friends and socialised outside work.
Staffing Levels
7/10
✓
There were sufficient numbers of suitable staff to support people safely. One person told us there were always staff around when they needed them. They said, 'They give me a lot of time'.
Training & Dev
8/10
✓
Training was based on the Care Certificate... available in specific mental health conditions... Staff were encouraged and supported to study for, and obtain relevant qualifications. The registered manager had a system of supervisions.
Management
8/10
✓
Staff morale was excellent. Staff members told us they enjoyed working at the home, felt supported by the management, and that 'everybody knew what they were doing'.
Programmes
9/10
✓
People were able to take part in an extremely wide range of leisure activities, which reflected their interests... trips to local museums... volunteering... life skills courses... structured programme including karaoke, sports, cooking, arts and crafts.
Points to consider
Staffing is sufficient and they adjust rotas when needed, but no details on staff staying long-term or using no agency workers.
The provider employed sufficient staff... the registered manager was able to increase the number of staff on the rota while they settled in.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews