Working at Frintondene Care Home
4 Third Avenue, Frinton On Sea, CO13 9EG
Operated by Mrs E Lambert
8 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.2/10
Key Finding
"Sufficient staffing and positive culture with good staff retention, but management oversight and training gaps need improvement."
Safety & Risk
6/10
✓
Instructions given by the dispensing pharmacy... did not reflect the provider's guidance... registered manager... would contact the GP and clarify.
Staff Culture
6/10
✓
'Staff just seem to stay'... 'It's the loveliest job I've ever had … very friendly, relaxing, most of all it's the residents who always come first.'
Staffing Levels
6/10
✓
Staff told us the staffing levels were sufficient... 'Buzzer answered within seconds.'... 'Not rushed during their care.'
Training & Dev
4/10
!
Records showed staff were behind in some of their refresher training; the registered manager was... trying to source another trainer.
Management
4/10
!
The provider's systems to check on the safety and quality of the service people received needed improvement.
Programmes
4/10
!
Recommendation... to support staff in learning new ways they could encourage people to join in / identify stimulating activities to promote their wellbeing.
Points to consider
No structured activities programme or coordinator, so the role is mostly routine care and occasional outings or reminiscing.
We recommend... to prevent the risk of people becoming socially isolated... support staff in learning new ways they could encourage people to join in / identify stimulating activities.
Quality checks and oversight by management need improvement and not always up to date with best practice.
The provider's systems to check on the safety and quality of the service people received needed improvement.
Some staff refresher training behind after the trainer retired, no quick fix mentioned.
Where records showed staff were behind in some of their refresher training; the registered manager was aware... currently trying to source another trainer.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews