Last updated: 10 February 2026
"A supportive friendly team with activities coordinators and solid training, but no registered manager and short weekend staffing hold it back."
Safeguarding processes were in place. Risk of abuse had been minimised because staff were aware of safeguarding policies and procedures.
Members of staff commented, 'Management are supportive', 'This is an easy place to work, with people who were welcoming, friendly and supportive', 'We all work well as a team'.
One person said, 'Sometimes they are short staffed, especially at weekends.'
Staff continued to receive the training and updates they required to successfully carry out their role. Training records confirmed this was the case.
The service did not have a manager registered with the Care Quality Commission when we inspected. The registered manager left in January 2019.
The management of the service employed two activities coordinators who planned and facilitated a number of group and individual social activities.
No permanent manager in place, so leadership feels unstable.
The service did not have a manager registered with the Care Quality Commission when we inspected. The registered manager left in January 2019.
Staffing is adequate but short at weekends, so shifts can feel stretched.
Sometimes they are short staffed, especially at weekends.
Only standard training with no specialist courses or funded qualifications.
Staff continued to receive the training and updates they required to successfully carry out their role.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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