Working at Frindsbury Hall Care Home
Frindsbury Hill, Rochester, ME2 4JS
Operated by Akari Care Limited
74 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Family-like culture with long-serving staff and safe medicines management, although staff get busy at times and activities lack innovation."
Safety & Risk
8/10
✓
Medicines were managed safely using an electronic system which advised staff of the correct time when medicines could be given... Staff had received training in safeguarding.
Staff Culture
8/10
✓
They felt well supported, that their views were listened to and described the staff team as like being a member of a family. Many staff had worked at the service for many years.
Staffing Levels
6/10
✓
Staff rotas showed that the provider had ensured that staffing was within its identified safe staffing levels. Any staff shortfalls due to sickness or planned leave were covered by existing, rather than agency staff.
Training & Dev
7/10
✓
A comprehensive induction and training programme continued to be available for staff. About half of the staff team had completed a Diploma in health and social care level two or above.
Management
7/10
✓
Staff felt well supported by the registered manager and people and their relatives said the service was well run and the registered manager was approachable.
Programmes
6/10
✓
A range of activities were available which included coffee mornings, card games, movie nights and one to one chats... activities coordinator.
Points to consider
Staff numbers are usually enough and covered by regular team members instead of agency, but they get busy at certain times.
although at specific times staff were busy, there were usually sufficient numbers of staff around to attend to their needs.
Activities coordinator runs regular events like games, movie nights and community teas, but no specialist programmes or creative innovations.
A range of activities were available which included coffee mornings, card games, movie nights and one to one chats for people who spent time in their rooms, on subjects of interest.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews