Working at Fridhem Rest Home
79 Station Road, Kings Lynn, PE31 7AB
Operated by Fridhem Rest Home Limited
25 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported in a positive culture with approachable managers and strong safety, but COVID staffing pressures and basic activities hold it back."
Safety & Risk
8/10
✓
Per 2022 inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, and infection outbreaks can be effectively prevented or managed.
Staff Culture
8/10
✓
Per 2017 inspection: Staff told us that they felt supported by the home's managers and that the home was a good place to work. 'I love working here, the managers are approachable...'
Staffing Levels
6/10
✓
Per 2017 inspection: There were enough staff to meet people's needs. Per 2022 inspection: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Training & Dev
7/10
✓
Per 2017 inspection: Staff received training to make sure they had the skills and knowledge... Specialist training such as diabetes and supporting people living with dementia had been completed.
Management
7/10
✓
Per 2017 inspection: The home's managers were visible at the service on a day-to-day basis... They had an 'open door' policy, people and relatives were comfortable to go into the office and chat.
Programmes
6/10
✓
Per 2017 inspection: There was an extensive programme of activities... community regularly including outings further afield in the homes own mini bus... vegetable gardening, entertainers.
Points to consider
Staff numbers are enough to cover shifts, but COVID caused staff shortages that needed special fixes.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Activities include trips, gardening and entertainers but no specialist programmes or tech to enrich the working day.
There was a programme of activities available for people to enjoy. People were able to access the community regularly including outings further afield in the homes own mini bus.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews