Working at Friars Lodge
18-20 Priory Road, Dunstable, LU5 4HR
Operated by Friars Lodge Limited
20 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff enjoy good training, regular supervision and a positive culture, but basic activities without a dedicated coordinator hold it back."
Safety & Risk
7/10
✓
Incidents and accidents were recorded and investigated. The recent audit showed that there was a reduction in falls. Staff talked about incidents at team meetings.
Staff Culture
7/10
✓
Staff said the service was a good place to work in and for people to live in. One staff member described it as a 'home from home'.
Staffing Levels
6/10
✓
Staff told us staffing numbers were good. One staff member said, 'Staffing is enough for the current residents.' They rarely used agency staff.
Training & Dev
7/10
✓
Staff said training was good, and they were also supported to gain nationally recognised qualifications in health and social care. Staff received regular supervision.
Management
6/10
✓
Staff said the service was well managed, and the registered manager was always approachable and helpful.
Programmes
5/10
!
Staff supported people to take part in a variety of activities including bingo, word games, board games, and art and crafts. There were trips to a local park and museum, chair yoga.
Points to consider
No dedicated activities coordinator, so the role is mostly routine care with basic games and occasional outings.
Staff said people could have more opportunities to pursue their hobbies and interests if they had the support of an activity coordinator. The registered manager said they would discuss this with the provider.
Staffing is enough for current residents but nothing special to allow unhurried personalised care.
One staff member said, 'Staffing is enough for the current residents.'
Manager is approachable but no evidence of strong leadership driving extra support or innovation for staff.
People said staff and the registered manager were approachable and helpful. Staff said the service was well managed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews