Working at Frenchay Park Gardens Care Home

Risk plans not always followed, like pressure mattress settings wrong and laundry mixing clean and dirty linen, so safety gaps remain

Per 2018: We found the settings incorrect... risk management plans were not always followed... The laundry area however, was not safely managed. It did not provide separate areas for clean and soiled linen

Only basic activities like bingo, quizzes and occasional toddler visits, residents say not enough and they get bored

Per 2018: weekly programme included bingo... quizzes... 'Not enough, I am bored a lot of the time'

Staff sometimes stretched in afternoons and evenings with ongoing recruitment, even if mostly adequate

Per 2018: staff... sometimes 'struggled' in the afternoon and evening... Per 2022: Recruitment was an ongoing process