Working at Freehold Cottage Residential Home
452 Market Street, Rochdale, OL12 8JB
Operated by Newbarn Limited
6 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported by an approachable manager and enjoy a family-like atmosphere, but short staffing requires the manager to cover and training records were outdated until fixed."
Safety & Risk
8/10
✓
Staff understood the importance of safeguarding... Risk assessments were comprehensive, reviewed regularly... Medicines were administered as prescribed.
Staff Culture
8/10
✓
Staff spoke positively about the working atmosphere. They said, 'Everything about it is great. The residents are lovely, the staff all get on, it's like a little family'
Staffing Levels
6/10
✓
Staff had been recruited safely and there were enough staff to meet people's needs.
Training & Dev
6/10
✓
Staff had received training that was relevant to their role but not all training records were up to date. This was rectified during the inspection.
Management
8/10
✓
Staff members described the registered manager as 'approachable,' 'supportive' and 'easy to talk to.'
Programmes
6/10
✓
There were weekly timetables for people that were specific to them. They engaged in activities that were important to their wellbeing.
Points to consider
Staffing is adequate but the manager sometimes steps in to cover when short staffed.
[Registered manager] usually steps in if we're short staffed but we tend to manage really.
Training records were out of date until fixed during the inspection, with no mention of funded qualifications or specialist certifications.
Staff had received training that was relevant to their role but not all training records were up to date. This was raised with the registered manager who rectified this during the inspection.
Activities include community outings and weekly timetables but no specialist programmes or coordinator to make the role more varied.
People were supported to attend activities in the local community and within the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews