Working at Freedom Care Limited - 68 Conway Drive
68 Conway Drive, Shepshed, LE12 9PP
Operated by Freedom Care Limited
4 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by an approachable manager with good training, positive culture and safe risk management, but staff retention is unclear and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Risks that people faced had been assessed and those identified were safely managed. Staff showed a good understanding of their roles... Medicines were managed safely.
Staff Culture
7/10
✓
Staff told us they felt supported by the registered manager in their roles... Staff told us they felt listened to and were given different opportunities to share their views.
Staffing Levels
6/10
✓
People were individually assessed for the level of support they needed, and there were enough staff to meet people's needs. Staff on duty during our inspection and rotas confirmed this.
Training & Dev
7/10
✓
Staff received a range of training appropriate to their role and people's needs, and were supported by the registered manager through regular supervision.
Management
7/10
✓
Staff described the registered manager as approachable, supportive and always available to listen and provide guidance and support where required.
Programmes
6/10
✓
People were supported to pursue meaningful activities, hobbies and interests. This included attending local community groups, college, shopping, recreation, day trips and places of worship.
Points to consider
Staffing is enough to meet needs and rotas check it, but no info on staff retention or agency use.
Enough staff were employed each day to meet people's needs, keep them safe and give them the opportunity to take part in their chosen activity.
Community outings, college and hobbies add variety to the day, but no dedicated activities coordinator or specialist programmes.
People were supported to pursue meaningful activities, hobbies and interests. This included attending local community groups, college, shopping, recreation, day trips and places of worship.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews