Working at Franklyn Lodge
71A District Road, Wembley, HA0 2LF
Operated by Residential Care Services Limited
3 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Staff feel supported by an approachable manager in a positive open culture with strong safety, although agency staff use and basic training are limitations."
Safety & Risk
7/10
✓
Per 2022 targeted inspection: Assured provider preventing infections, using PPE effectively, accessing testing. Per 2019: Arrangements to safeguard from abuse; medicines managed safely; risks assessed with staff guidance.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff spoke positively about their manager who was supportive and approachable. Monthly staff meetings held where staff could express their views. Transparent and open culture.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: The home had adequate staffing levels and staff were able to attend to people's needs. Per 2022 targeted inspection: Staff, including agency staff were fully vaccinated; manager had measures for COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff records indicated that care workers had completed a range of training relevant to their role. Training included administration of medicines, food hygiene, infection control, moving and handling and safeguarding.
Management
6/10
✓
Per 2019 comprehensive inspection: Staff spoke positively about their manager. They stated that the manager was supportive and approachable. There was a transparent and open culture.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Varied programme of social and therapeutic activities including outings to places of interest, the park, corner shop, holidays and day centres; events to celebrate cultural and religious days.
Points to consider
Staffing levels are adequate but they use some agency staff, especially with COVID pressures.
Per 2022: Staff, including agency staff were fully vaccinated and required to demonstrate negative LFTs; manager had measures to mitigate COVID-19 related staff pressures.
Only standard training like medicines, infection control and moving people, no specialist courses or funded qualifications.
Per 2019: Training included administration of medicines, food hygiene, infection control, moving and handling and safeguarding.
Regular outings and events but no dedicated coordinator or specialist therapeutic programmes.
Per 2019: Varied programme of social and therapeutic activities including outings, holidays and day centres; no mention of coordinator or named programmes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews