Working at Franklyn Lodge The Farm House
Hundred Elms Farm, Sudbury, HA0 2NP
Operated by Residential Care Services Limited
6 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported by approachable management and have positive morale, but missing audits on residents' money and medicines, plus basic activities, hold it back."
Safety & Risk
4/10
!
There was no documented evidence that the home carried out audits on people's finances... lack of evidence that medicine audits were carried out regularly over a year.
Staff Culture
6/10
✓
Morale among staff was positive and they spoke enthusiastically about working at the home. Staff told us management were approachable and felt their own work was valued.
Staffing Levels
5/10
!
There were sufficient staff to keep people safe and to meet their needs. Staff told us there were enough staff and they worked well together as a team.
Training & Dev
5/10
!
The majority of staff had completed training in areas which included moving and handling, safeguarding adults, medicines administration... there were some instances where staff required refresher training.
Management
7/10
✓
Staff spoke positively about working at the home. They felt able to speak openly with the registered manager and said he was approachable.
Programmes
4/10
!
Each person in the home had their own activities timetable... Activities included bus and train rides, going to the day centre, swimming at a swimming club and shopping.
Points to consider
They don't do regular audits on residents' money or medication records.
there was no documented evidence that the home carried out audits on people's finances... no documented evidence that further checks had been carried out between November 2018 and October 2019
Just basic outings like shopping, swimming and day centre trips, no creative programmes or coordinator to vary the role.
Activities included bus and train rides, going to the day centre, swimming at a swimming club and shopping.
Staffing is adequate but relies on two regular agency workers.
the home used agency staff in order to ensure there were sufficient staffing numbers. He confirmed that there were two agency staff that worked at the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews