Last updated: 9 February 2026
"Staff enjoy a caring team with approachable managers, good teamwork and robust safety practices, but basic activities lack variety."
The registered manager had established robust infection prevention and control procedures which were understood and adhered to by the staff. Per 2020: Staff were aware of safeguarding matters, they had received appropriate training.
Per 2020 comprehensive inspection: 'It's nice to be part of such a caring team.' Staff told us 'We can speak up and they listen' and 'The managers are approachable. Teamwork is good.'
Per 2020 comprehensive inspection: There were enough staff deployed to support people effectively. Staff told us they felt staffing levels were good, including management support and on call arrangements.
Per 2020 comprehensive inspection: The provider offered a programme of staff training, development and supervision. Staff confirmed they had achieved recognised qualifications and training was up to date and ongoing.
Per 2020 comprehensive inspection: Management and leadership arrangements supported the effective day to day running of the service. Staff were enthusiastic and motivated. The managers are approachable. Teamwork is good.
Per 2020 comprehensive inspection: Additional activities had been introduced. For example, card games, exercises and visiting entertainers. Outings to places of interest and leisure trips had been arranged.
Activities are basic like card games, exercises, entertainers and outings, with no dedicated coordinator or specialist programmes to vary the workday.
Per 2020 comprehensive inspection: card games, exercises and visiting entertainers. Outings to places of interest and leisure trips had been arranged.
Training is standard with qualifications up to date and supervision, but no specialist courses or funded development mentioned.
Per 2020 comprehensive inspection: Staff confirmed they had achieved recognised qualifications and training was up to date and ongoing. Refresher training kept staff knowledgeable. They received supervision and support.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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