Working at Frampton House Residential Care Home
West End Road, Boston, PE20 1BT
Operated by Leisure Care Homes Limited
30 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Stable staffing with familiar carers and a supportive staff culture, but no registered manager and infection control lapses hold it back."
Safety & Risk
4/10
!
We found current guidance for the control of infection including the wearing of Personal Protective Equipment (PPE), was not all being followed. We saw several staff not wearing masks... This was a breach of regulation 12.
Staff Culture
6/10
✓
Staff felt supported by the new management team... Staff told us, 'They are turning it round to how it should be; there's a real difference. We can go to them– they are very open. We are a happy family now.'
Staffing Levels
7/10
✓
The manager told us they covered any shortfalls in staffing levels with their own staff and did not use agency staff. This meant people were cared for by staff who knew them well and who provided consistency for them.
Training & Dev
4/10
!
The new manager had quickly identified there were deficiencies in training and they and the provider had worked to address this with block training set up to cover all mandatory training now in place... Additional IPC training was due in the following week.
Management
2/10
✕
The service did not have a manager registered with the Care Quality Commission. A new manager was in place who had recently submitted their application to the CQC.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The registered provider employed an activity co-ordinator who developed weekly plans... People described how they enjoyed baking and painting... supported to engage in preferred hobbies such as gardening.
Points to consider
No permanent manager in place yet as the new one has only just applied to be registered.
The service did not have a manager registered with the Care Quality Commission. A new manager was in place who had recently submitted their application to the CQC.
Infection control not always followed properly, like staff not wearing masks in communal areas.
We saw several staff not wearing masks when we entered the premises, and during the inspection... agreed staff were not wearing masks all the time or in communal areas and this was not in line with current government guidance.
Gaps in mandatory training that were only recently spotted and fixed with catch-up sessions.
The new manager had quickly identified there were deficiencies in training... Additional IPC training was due in the following week. Updated safeguarding training was due to take place the week after the inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews