Last updated: 10 February 2026
"Stable long-standing staffing team and robust safety measures, although activities are basic like games and quizzes without a dedicated coordinator."
2022: 'no Covid-19 outbreaks... strict screening... effective PPE... regular testing... robust systems... management plans implemented'. Per 2017: 'accidents recorded and reviewed for learning e.g. footwear review reduced incidents; safe medicines; staff knew safeguarding'.
2022: 'established team of staff'. Per 2017: 'open and inclusive culture... staff felt supported 100%... 'The provider is fair... [registered manager] is very good''.
2022: 'never had any staffing shortages even before the pandemic... long-standing stable staffing team who worked very well as a team... solely relied on their own staff and had a pool of bank staff... apprenticeships... flexible shift patterns'.
2022: 'staff participated in various training sessions around infection control... competency checked regularly'; 'apprenticeships for housekeepers and carers as well as staff development opportunities'. Per 2017: 'regular supervision... yearly appraisals... access to further training... anytime we want'.
Per 2017 inspection: '[Registered manager] mucks in with everything... always listens... acknowledges our hard work'; 2022: registered manager led strict screening, effective communication, embraced essential care givers.
Per 2017 inspection: 'range of activities... board games, visits out within the community and quizzes... reminiscence tables... staff sitting and speaking with people to prevent isolation'.
Activities are basic like games, quizzes, outings and chat time with no activities coordinator or special creative programmes to make shifts more varied and fun.
Per 2017 inspection: 'There was a range of activities for people to engage with... board games, visits out within the community and quizzes... reminiscence tables'.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp