Last updated: 10 February 2026
"Approachable leadership, homely culture and varied activities create a positive workplace, but overdue training refreshers and lack of stable staffing are drawbacks."
Systems were in place to manage safeguarding incidents and staff were trained in safeguarding people from abuse. Risk assessments were in place to reduce people's risk of harm.
Staff told us the service was homely and said everyone worked together to ensure people received the support they needed.
We observed enough staff to be available when people needed support, this included mealtimes which ensured people did not have to wait for assistance when required.
Per 2023 comprehensive inspection: some staff were behind with their refresher training.
The acting manager promoted an open-door approach during our inspection. People, staff and relatives told us the acting manager was approachable and friendly.
Per 2023 comprehensive inspection: activities coordinator had a schedule of varied activities suitable for everyone... pet therapy... weekly visits from children from the local nursery.
Some staff had overdue training refreshers, so not everyone was fully up to date on mandatory training.
Per 2023 comprehensive inspection: some staff were behind with their refresher training.
Staffing is adequate with enough staff to meet needs, but no evidence of low agency use or stable long-term team.
There were sufficient numbers of suitably recruited and trained staff.
AI Generated
Last inspected: November 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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