Last updated: 9 February 2026
"Strong safety practices and engaging activities, although staffing could feel busy at times and teamworking had some issues."
Staff understood safeguarding issues... Risk assessments... undertaken and reviewed. Medicines continued to be managed and monitored appropriately. Accidents and incidents were recorded and... reviewed.
Staff told us they were friendly and supportive. Some staff told us teamworking could be an issue at times. The manager told us... this was being addressed.
Sufficient staff were employed to support people's personal care needs. Some people felt staff could be busy at times but this did not affect the quality of care they received.
Records confirmed a range of training had been provided and undertaken... overall completion rate of 88.9%. Staff had regular access to supervision and an annual appraisal.
People and families told us the acting manager was approachable and helpful. Staff told us they were friendly and supportive.
People were supported to access a range of events and activities... exercise to music session... beautician visited the home... weekly trip out... wellness co-ordinator.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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