Working at Foxley Lodge Residential Care Home

People were safe at the service. Staff had been trained to safeguard people from abuse and understood how to manage risks to people to keep them safe. Medicines were stored safely and appropriately.

Staff were encouraged by the home manager to work well together to meet people's needs. One staff member said, 'Teamwork is good. Staff morale is good.'

There were enough staff to support people. One staff member said, 'I don't feel overworked as there is enough staff on duty to support people with their needs.'

Staff received relevant training to help them to do this, including specific training to support people living with dementia. Training was refreshed at regular intervals so staff stayed up to date with current practice and knowledge.

Feedback from people and staff indicated despite the changes in management and leadership the service had continued to operate as normal and managed well by the home manager.

Per 2017 comprehensive inspection: An activity co-ordinator had been recruited who had improved the range and quality of activities for people... weekly programme of activities such as quizzes and games. In addition... ad hoc activities... arts and crafts... gardening.