Working at Foxlands House
1 Cranesbill Close, London, NW9 5RQ
Operated by Waythrough
6 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Outstanding innovative programmes and approachable management with a positive culture, although lack of details on staff retention and agency use is a concern."
Safety & Risk
8/10
✓
Comprehensive risk assessments... Medicines managed safely with monthly audits... Accidents analysed for trends and lessons shared.
Staff Culture
8/10
✓
Staff: 'All is very good here and the atmosphere is very good... Nobody is post rank and all is equal.'
Staffing Levels
6/10
✓
There were adequate numbers of staff... atmosphere was calm in the home and staff were observed not to be rushed.
Training & Dev
7/10
✓
Staff had completed an induction... mandatory training... 'Training is good and loads of it!'... regular supervision and appraisal.
Management
8/10
✓
Staff: 'The manager is incredibly approachable and professional... hands on. We all work together... open door policy.'
Programmes
9/10
✓
Awarded Most Innovative Service 2019... garden project designed by residents... weekly baking group donating to homeless... cultural days... community links officer.
Points to consider
Staff numbers meet needs on a daily basis but no details on staff staying long-term or using few agency workers.
There were adequate numbers of staff on the day of the inspection. The atmosphere was calm in the home and staff were observed not to be rushed or under any pressure.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews