Last updated: 10 February 2026
"Innovative activities programmes and robust safety measures support effective training, but inconsistent record keeping and governance missed some care plan issues."
Robust safeguarding systems were in place... initiatives to reduce the number of falls in the service included using Tai Chai.
The registered manager had developed a culture in which it was safe to discuss issues and concerns. Staff we spoke with felt they were able to raise concerns and these would be listened to and addressed.
We found there was sufficient numbers of care staff available during our inspection to support people effectively.
Staff told us they received regular training that was effective in addition to regular one to one meetings with their line manager.
Some aspects of record keeping, documentation and governance were inconsistent and required some improvement.
initiatives such as Cognitive Stimulation Therapy were underway... partnership between Sunrise Senior Living and [name of primary school].
Managers missed some problems with care records and risk notes because their checks did not spot everything.
Some people's care plans did not reflect their current needs or all aspects of the care being provided to them. Some risk assessments did not clearly outline the risks to people and how these risks were being managed by staff supporting them.
Staffing is adequate with enough staff on shift, but no details on low agency use or keeping staff long-term.
People told us there were sufficient numbers of care staff available to support them safely and effectively.
AI Generated
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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