Last updated: 9 February 2026
"Supportive management and a happy family-like team, but basic activities without a coordinator and occasional staffing shortages from sickness hold it back."
People felt safe and staff knew risks but inspectors found 2 people without bedrail bumpers or risk assessments and 2 with incorrect mattress settings plus one medicine stock discrepancy, all addressed immediately by management.
Staff were positive about the service they provided, the management team and liked working there. A staff member said, “Foxholes operates like a family residential home, staff are happy to be at work... I like the fact that they make residents wellbeing paramount.”
People said there were mostly enough staff to meet their needs. Most staff felt there was normally enough staff available... Some staff told us that staff sickness at times impacted on the home. The registered manager and deputy manager advised they at times cover shifts.
We reviewed the training matrix and saw training was completed. There was also a record of regular supervision. Staff received training and support. There were weekly training updates.
Staff were positive about the management and running of the service. A staff member said, “The management team at Foxholes is highly supportive and regularly conducts spot checks... this is the best care home I have ever worked with due to the strong focus on both resident well-being and staff development.”
Per 2019 comprehensive inspection: People told us that they enjoyed the activities and outings provided. One person said, "There is always something going on such as Church services, sing a longs, games, puzzles and daily walks in the lovely gardens."
Basic activities like bingo, games, puzzles, singalongs and walks but no coordinator or special programmes to make the job more interesting.
Per 2019: "There is always something going on such as Church services, sing a longs, games, puzzles and daily walks in the lovely gardens."
Staffing mostly enough but sickness hits levels sometimes and managers cover shifts, weekends quieter.
"Some staff told us that staff sickness at times impacted on the home. The registered manager and deputy manager advised they at times cover shifts... At weekends there are less staff around but always someone available."
Standard training with supervisions and weekly updates but no specialist courses or qualifications funded.
"We reviewed the training matrix and saw training was completed. There was also a record of regular supervision... We do a weekly focus which changes each week."
AI Generated
Last inspected: December 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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